Monday, June 22, 2009

Lead By Example

I would certainly not consider myself a great leader. In fact, I still have much to learn in that arena. But there is one philosophy that I practice which, in my opinion, all leaders should live by and that is this: There is NOTHING that I ask my staff to do that I wouldn't do myself.

We have a small staff at the Chamber; an office of four women, including myself. Due to vacation schedules and time off, I was the only one at the office today. That meant that I had to answer the phones and help any walk-in visitors, which I am more than happy to do even when we have a full staff. In addition to customer service, I also did some bookkeeping, changed the sign on the outdoor board, put together a mailer and signed up a new member today. These tasks are not usually part of my day, and they didn't really have to be done today - I could have waited for everyone to get back to take care of those items. But I wanted to help them, just like they would be willing to help me. It also was a test for me to see how well I knew the details of what goes on at the Chamber in any given day. I would say that I passed with flying colors.

Although I wouldn't want to fly solo everyday, I enjoyed the experience. And it looks like it won't be the last time this summer that my skills will be put to the test. But I am now up for the challenge.

1 comment:

ChamberFan said...

I have always said that you never ask your employees to do anything that you won't do yourself. Monday was proof of that very fact. It's also one of the reasons that we all love working with you.